Clear scope
The page explains what the terms of service covers and who it applies to.
Belgian guide 2026
Terms of service
This page is for visitors and customers using the site or ordering a plan. It explains how to evaluate terms of service in Belgium, with attention to service access, responsibilities, payments, rights and termination. Exact availability depends on the selected package, device, connection and applicable rights.
- channels
- 25,000+
- VOD
- 100,000+
- trial
- 7 days
- connections
- 1–3
Visual guideQuick answer
↳In short: read the terms of service before using the service or submitting a request. The published rules explain the steps, time limits and required information.
What you should confirm
Key points
Use these criteria before choosing a plan or changing your setup.
Device verification
Test the screen you will actually use. Smart TV, Fire TV, Android TV, mobile and desktop apps do not provide the same experience.
Network and peak times
Measure stability in the evening, during live viewing and while other household devices use the connection.
Readable terms
Confirm total price, duration, connections, the 7-day trial and the 14-day refund period under the applicable terms.
01
What the terms of service covers
This policy governs service access, responsibilities, payments, rights and termination. Read it together with other published terms and the laws that apply in Belgium.
Information is organised so visitors can identify scope, obligations and the correct contact route without relying on commercial claims.
Real experienceReal experience
What the terms of service covers
Sender, Filme und Serien: a visual checkpoint for understanding Terms of service without breaking the reading flow.
ConditionsPaiementRésiliationDroits
02
Process and required information
A complete request should identify the person concerned, explain the subject, include information needed for verification and provide a valid reply address.
Time limits begin when the necessary information is received. An incomplete request may require clarification before it can be handled.
Before you chooseBefore you choose
Process and required information
Sport und Live-Events: a visual checkpoint for understanding Terms of service without breaking the reading flow.
ConditionsPaiementRésiliationDroits
03
Rights, limits and updates
No website policy replaces rights granted by law. If a clause conflicts with a mandatory rule, the applicable legal rule prevails.
Check the update date before acting. Keep a copy of the version you read and any correspondence.
References to verify
Checklist before you start
A short review prevents mistakes with plans, devices and home networks.
ConditionsPaiementRésiliationDroits
- 1Read the scope and definitions.
- 2Check the applicable date or time limit.
- 3Gather the required information.
- 4Use only the published contact channel.
- 5Keep a copy of the request and response.
FAQ
Frequently asked questions — Terms of service
What should I check for Terms of service?⌄
Check service access, responsibilities, payments, rights and termination, then test the service on your own network, devices and normal viewing schedule.
Can I test before choosing a long plan?⌄
Yes. Use the 7-day trial to check the catalogue, stability, app and support before paying for a long period.
Which devices can work?⌄
Smart TVs, Fire TV, Android TV, phones, tablets and computers can work with a compatible app. Always test the main screen.
What internet speed should I allow?⌄
Allow around 10 Mbps for SD, 25 Mbps for HD and 50 Mbps or more for 4K. Add headroom for other household activity.
Which services or content relate to Terms of service?⌄
Useful references include Conditions, Paiement, Résiliation, Droits. Availability must be checked under the selected package, region and applicable rights.
How do I choose the number of connections?⌄
Count the screens that will watch at the same time. Installing the app on several devices does not mean they can all stream simultaneously.
Related guides
Privacy policy
Explore data collection, use, retention and your choices.
Read →IPTV refund policy
Explore time limits, eligibility, required information and request handling.
Read →DMCA and copyright policy
Explore content notices, required information and request handling.
Read →Validate your setup before committing
Test priority content, the home network and every intended screen, then choose the right duration.